Mission-Critical Voice for Energy & Utility Providers
Trusted, compliant, and always-on communications for power, water, and essential services.
The Challenge
Energy and utility providers manage critical infrastructure communications where downtime, call blocking, or fraud can lead to service outages, public safety risks, and regulatory penalties. Customers expect trusted updates during outages, while regulators require compliance with FCC, GDPR, PCI-DSS, HIPAA (for customer data), and lawful intercept standards. Legacy telecom solutions lack the redundancy, compliance automation, and security required to keep utilities connected.
The TrunkIQ Solution
Business Impact
99.999% uptime ensuring no downtime for critical communications.
Increased customer trust with branded caller ID during outage alerts.
Regulatory alignment with FCC, GDPR, HIPAA, PCI-DSS frameworks.
Reduced operational cost via AI-driven routing optimization.
| Critical Infrastructure Reliability | Regulatory Compliance | Customer Trust & Engagement |
|---|---|---|
| Geo-redundant trunks (zero downtime) | FCC, GDPR, HIPAA, PCI-DSS | Branded caller ID (TrustID) |
| 99.999% uptime SLA | Automated KYC & fraud detection | Local/toll-free numbers for hotlines |
| Tier 1 routing worldwide | Lawful intercept support | 300% higher answer rates |
Utility communications must be reliable, secure, and compliant. TrunkIQ ensures your customers, crews, and regulators stay connected with zero downtime.